Crisis Management System

Irrational crisis decisions and plans are usually borne out of the inability for someone to respond to, in a methodical and practical manner, leading for situations to be exasperated and drawn out which leads to increasing costs, loss of life and more. During an emergency crisis; there is a lot of information to consider (who, what when, where and how).

The Crisis Management System (CMS) will invariably lead the Crisis Management Team (CMT) to a decision making process, based on the facts. This is coupled with the internal and external resources (team on site (incident controller), law enforcement, fire and medical) available to manage a crisis. This process will be made easier with a system which encapsulates the incident data through what is termed as the “Commonly Recognised Information Picture” (CRIP), to establish the critical details needed for the CMT to respond. This process will also allow for the various levels (Governance, Management and Operational) to be adequately informed about assets and support that may need to integrate to assist the crisis.

Note that the CRIP is: People, Casualties, Environment, Assets, Ability to Operate, Stakeholders and Govt).

In essence it is a system that can be launched on Windows Sharepoint with the following capabilities:

1. Intelligence Information (building an intelligence picture for possible simmering crisis)

2. Crisis Management Tools (Crisis Management Plan, Emergency Management Plan, Crisis Management Team Play Book, Stakeholder List, Risk maps and risk levels etc).

3. All personnel on Board of the organization (local and country level, local assignment, contact numbers and email, appointment, dependents etc).

4. Google Mapping System (location of each global, regional client site, numbers of personnel at that location at any one time, defining employees, contractors, visitors etc).

5. Reporting Mechanisms- creating various groups that manage each part of the crisis situation (Governance, management, operational and externals). Local and Regional Emergency Services Groups, (contacts, locations and response times).

6. Creating an Operating Rhythm Team Space (Crisis Data, CRIP, Decisions and Actions).